Service Description

With all work carried out by us, there are three types of guarantees that we are able to provide. This is to give Prime Plumbers London customers that extra peace of mind. We always strive to go above and beyond.

Workmanship 12 Month Guarantee.
Manufacturers Warranty.
And our very own Liability Insurance.

Just a little explanation of what each guarantee covers you for.

Workmanship Guarantee:

Any work we do in your home, We provide a 12 month workmanship guarantee. This would cover any defects any leaks or issues with installation. Basically if we could mess things up then we will fix it.

Manufacturers Warranty:

Most often we provide parts materials from suppliers during installation. In the event that any components purchased from the manufacturer is defective we usually have an agreement or warranty with the manufacturers to return the item and replacement for a new part. Cost of reinstalling as a result of manufacturing fault is the liability of the customer and not a company.

Liability Insurance:

It’s always good to have that extra peace of mind. In the event of damage to your home as a result of defective workmanship our liability will reinstate. Please bear in mind we are within a right to have the opportunity to correct any defects prior to claims. In simple terms to make things right before any claims are held against the company.

Please note: All of our staff are trained to the highest standards. We have in-house training as well as outsource training and all of our staff hold health and safety certificates.

Further more with boiler installations all of our engineers are gas safe registered and are fully competent.

As a company we aim for excellence our staff matter. This is why we provide the highest level of training to make us a stand out from the crowd. We ensure our engineers are equipped with exceptional level of skills and experience. Courtesy is important along with manners. Our experience engineers are always prompted to keep customers homes tidy and avoid disruption.

Please feel free to contact us or call our number (020 3488 3767) for more information about our services.

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